FREQUENTLY ASKED QUESTIONS
paint is best?
There are many paint manufacturers in South Africa and the
product offerings are vast. The old adage “you pay for what you get” applies to
paint as it does to most things in life. Manufacturing a high quality product
is possible for a reputable manufacturer, but manufacturing the same quality
consistently requires a lot of dedication to quality. Testing of Raw materials
and manufactured product through the stages requires capital investment as well
as permanent personnel. A ‘horses for courses’ approach is often the best one.
Guarantees form a large part of the requirements of the client. The best paint
is the system that addresses the needs of the building in a cost effective way
and provides a satisfactory finish with a life expectancy in line with the
guarantees provided. We do need to bear in mind that there is the risk of human
error or failure of the paint system. In line with this the use of a
manufacturer who could not afford to honour a claim to the value of the project
undertaken should be avoided.
2. Who is
responsible for the specification of the product?
The contractor may have the knowledge in most cases to
specify the correct products, but since the Manufacturer carries the guarantee
we suggest the responsibility be given to them. The selection of manufacturers
often relies on the applicator or the clients personal preference. The use of
an independent third party consultant is advised.
3. How do I
know if the job was done correctly?
A third party
consultant can be used and if needed the manufacturer will often write a report
on some failures. This varies. Preventing this doubt is key and as such the use
of an independent authority is advised.
4. Why is
there such a big difference in pricing between the quotes I have received?
scope of work will dictate what the contractor’s price on and if this is not
clear it could result in large variations. Contractors who do not comply with
statutory requirements and industry regulations may have a pricing advantage,
but this is a disadvantage to the client from a liability point of view.
Natural variations occur in the competitiveness of contractors and the
different business models. Re-measurable items in the scope can affect pricing.
Access affects pricing as some contractors outsource this and some will own
5. How do I
benefit from using a Third Party?
The use of a third
party revolves around their independence and the knowledge of the industry and
the buildings requirements. We encourage our clients to use responsible third
party consultants. As with any industry it is advisable to establish what
exactly you are being charged for and what services are being provided. Working
hand in hand with a consultant could have the affect of bringing together the
technical expertise of the Manufacturer, third party and the Contractor to
provide a successful painting job. This is similar to using a designer to bring
together different disciplines to create the required result.
To add to this list please feel free to email.
[email protected] and use the subject FAQ